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Criterion
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Purposedifferent
For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 h120 min initial, dann laufend1-3 h90-180 min
Participantsdifferent
3-83-63-123-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Bottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresHEART-GSM Table, DashboardKnowledge Map, Critical Knowledge Areas, Transfer PlanGQM Table, Metric Profiles
Tagsno overlap
FlowMeasurementConstraints
MetricsUX researchMeasurementSatisfaction
KnowledgeMappingRisk
MetricsMeasurementEngineeringAlignment
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