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Criterion
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration of a calm four-quadrant Assumption Map with hypothesis cards and emphasis on important assumptions with little evidence.
Product Discovery
Assumption Mapping
Purposedifferent
For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.When assumptions still sit unordered in the room, it weighs uncertainty against leverage. It makes visible which hypotheses should be checked first.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 h120 min initial, dann laufend45-90 min45-60 min
Participantsdifferent
3-83-62-82-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Bottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresHEART-GSM Table, DashboardAssumption List, Critical Assumptions, Learning PlanAssumption map, Test backlog, Risk ranking
Tagsno overlap
FlowMeasurementConstraints
MetricsUX researchMeasurementSatisfaction
AssumptionsRiskDecisionDiscovery
AssumptionsRiskExperimentsValidation
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