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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Eat the Frog
Operations
Eat the Frog
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Pareto Analysis
Decision Making
Pareto Analysis
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.The method protects energy and attention for the task that creates the largest progress and is often postponed.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.In many problem situations, effect is distributed unequally across many causes. A Pareto Analysis separates the few drivers with high leverage from the long remainder and focuses attention on what measurably moves the needle.
Complexitydifferent
MediumLowHighLow
Timedifferent
30-90 min15-90 min daily2-6 h30-60 min
Participantsdifferent
3-1213-101-6
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Postmortem Doc, Action Items, TimelinePriority Task, Completion Note, Daily FocusEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsPareto Chart, Top Causes, Focus List
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
PrioritizationProductivityFocusExecution
CausalityIncidentRoot causeTimeline
PrioritizationQualityFocusRoot cause
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