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Criterion
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
MediumLowHighMedium
Timedifferent
30-90 min1-4 h1-6 Wochen1-3 h
Participantsdifferent
3-121-54-102-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Postmortem Doc, Action Items, TimelineContext Diagram, Container Diagram, Component Diagram8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
Site Reliability EngineeringIncidentLearningReliability
ArchitectureCommunicationVisualization
QualityProblem solvingRoot cause
Root causeTreeIncidentQuality
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