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Criterion
Paper illustration for Behavior Over Time Graph.
Systems Thinking
Behavior Over Time Graph
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Change Analysis.
Operations
Change Analysis
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Purposedifferent
A Behavior Over Time Graph shows how a metric or observation develops over time. The method makes trends, breaks, and recurring patterns visible that get lost in snapshots.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.
Complexitydifferent
LowHighMediumLow
Timedifferent
20-45 min1-6 Wochen45-120 min30-60 min
Participantsdifferent
1-104-102-62-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Behavior Over Time Graph, Trend Hypotheses, Key Events8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanChange Matrix, Cause Hypotheses, Validation Questions, Action ListIceberg Worksheet, Pattern Notes, Intervention Ideas
Tagsno overlap
Systems thinkingPatternsDynamics
QualityProblem solvingRoot cause
ChangeRoot causeTroubleshootingComparison
Systems thinkingRoot causePatterns
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