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| Criterion | ![]() Business Strategy Balanced Scorecard | ![]() Operations Bottleneck Analysis | ![]() UX Research HEART Framework | ![]() Engineering Goal Question Metric |
|---|---|---|---|---|
Purposedifferent | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs. |
Complexitydifferent | High | Medium | Medium | Medium |
Timedifferent | Halber Tag bis mehrere Wochen | 1-3 h | 120 min initial, dann laufend | 90-180 min |
Participantsdifferent | 4-12 | 3-8 | 3-6 | 3-6 |
Formatdifferent | Workshop + async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Balanced Scorecard, Strategic Measures, Initiative Map | Bottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures | HEART-GSM Table, Dashboard | GQM Table, Metric Profiles |
Tagsno overlap | StrategyMetricsExecution | FlowMeasurementConstraints | MetricsUX researchMeasurementSatisfaction | MetricsMeasurementEngineeringAlignment |



