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Criterion
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper Kanban board with To Discuss, Discussing and Discussed columns, topic cards, votes and timer.
Facilitation
Lean Coffee
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.When a group without a fixed agenda needs to get into useful conversations quickly, Lean Coffee structures the start around interests rather than a presentation. The group itself negotiates which topics get time first and which wait.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
LowLowMediumLow
Timedifferent
20-45 min30-90 min1-3 h30-120 min
Participantsdifferent
3-123-203-102-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Lessons learned, Action items, Event summaryPrioritized Topics, Discussion Notes, Action ItemsProcess Map, Handoff List, Improvement BacklogObservation Notes, Improvement Ideas
Tagsno overlap
LearningOperationsImprovement
FacilitationAutonomyDialogue
ProcessOperationsImprovement
LeanObservationProcessOperations
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