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Criterion
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
20-45 min120 min initial, dann laufend90-180 min initial, dann laufend1-2 h
Participantsdifferent
3-123-63-84-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Lessons learned, Action items, Event summaryHEART-GSM Table, DashboardKPI Tree, Owner ListAlignment Map, Open Issues, Decision Questions
Tagsno overlap
LearningOperationsImprovement
MetricsUX researchMeasurementSatisfaction
MetricsStrategyAlignmentMeasurement
AlignmentStakeholdersStrategyFacilitation
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