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Criterion
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
LowMediumMediumLow
Timedifferent
20-45 min1-3 h1-3 h30-120 min
Participantsdifferent
3-123-83-102-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Lessons learned, Action items, Event summaryBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresProcess Map, Handoff List, Improvement BacklogObservation Notes, Improvement Ideas
Tagsno overlap
LearningOperationsImprovement
FlowMeasurementConstraints
ProcessOperationsImprovement
LeanObservationProcessOperations
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