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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowMediumMediumLow
Timedifferent
45–90 min1-2 Tage1-3 h15-30 min
Participantsdifferent
3-10Based on research question2-82-6
Formatdifferent
WorkshopAsyncWorkshopWorkshop
Outputdifferent
Theme clusters, Insight statements, Opportunity areasFindability Metrics, Path Analysis, Revised IACause Tree, Evidence Notes, CountermeasuresRoot cause notes, Countermeasures
Tagsno overlap
SynthesisQualitativeRoot cause
Information architectureNavigationFindability
Root causeTreeIncidentQuality
Root causeIncidentLeanProblem solving
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