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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Empathy Mapping
UX Research
Empathy Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowMediumLowLow
Timedifferent
45–90 min1-2 Tage30–60 min15-30 min
Participantsdifferent
3-10Based on research question4-82-6
Formatdifferent
WorkshopAsyncWorkshopWorkshop
Outputdifferent
Theme clusters, Insight statements, Opportunity areasFindability Metrics, Path Analysis, Revised IAEmpathy Map, Assumptions List, Research GapsRoot cause notes, Countermeasures
Tagsno overlap
SynthesisQualitativeRoot cause
Information architectureNavigationFindability
SynthesisQualitativeWorkshop
Root causeIncidentLeanProblem solving
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