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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
Surveys method illustration showing its working structure
UX Research
Surveys
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.
Complexitydifferent
LowMediumLowLow
Timedifferent
45–90 min3-14 Tage30–60 min30–60 min per interview
Participantsdifferent
3-1050+4-81 participant per interview
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Theme clusters, Insight statements, Opportunity areasSurvey Results, Charts, Segment InsightsEmpathy Map, Assumptions List, Research GapsInterview Notes, Themes, Insight Summary
Tagsno overlap
SynthesisQualitativeRoot cause
QuantitativeResearchValidation
SynthesisQualitativeWorkshop
QualitativeResearchCustomerDiscovery
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