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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Problem Framing Workshop.
Facilitation
Problem Framing Workshop
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitydifferent
LowLowLowMedium
Timedifferent
45–90 min60-120 min30–60 min per interview1-3 h
Participantsdifferent
3-104-101 participant per interview5-30
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Theme clusters, Insight statements, Opportunity areasProblem Statement, Scope Boundaries, Assumption List, Next Analysis QuestionsInterview Notes, Themes, Insight SummaryConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
SynthesisQualitativeRoot cause
FacilitationAlignmentDiscovery
QualitativeResearchCustomerDiscovery
FacilitationConsensusWorkshopAlignment
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