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| Criterion |  UX Research Affinity Diagramming |  UX Research Personas |  Knowledge Modeling Concept Mapping |  Operations 5 Whys |
|---|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Low | Medium | Medium | Low |
Timedifferent | 45–90 min | 1-3 Tage | 1-2 h | 15-30 min |
Participantsdifferent | 3-10 | Internes Team | 1-8 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | Persona Profiles, Needs Summary, Scenario Notes | Concept Map, Relationship Labels, Knowledge Gaps | Root cause notes, Countermeasures |
Tagsno overlap | SynthesisQualitativeRoot cause | ResearchCustomerSynthesis | KnowledgeConceptsMappingSensemaking | Root causeIncidentLeanProblem solving |