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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
45–90 min30-60 min je Interview1-3 Tage30-60 min je Interview
Participantsdifferent
3-105-12 InterviewsInternes Team5-12 Interviews
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Theme clusters, Insight statements, Opportunity areasInterview Notes, Opportunity Themes, Customer QuotesPersona Profiles, Needs Summary, Scenario NotesProblem Evidence, Risk Notes, Customer Segments
Tagsno overlap
SynthesisQualitativeRoot cause
DiscoveryInterviewsOpportunityCustomer
ResearchCustomerSynthesis
DiscoveryInterviewsValidation
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