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| Criterion | ![]() UX Research Affinity Diagramming | ![]() Product Discovery Kano Model | ![]() UX Research Personas | ![]() UX Research Empathy Mapping |
|---|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. |
Complexitydifferent | Low | Medium | Medium | Low |
Timedifferent | 45–90 min | 1-2 Tage | 1-3 Tage | 30–60 min |
Participantsdifferent | 3-10 | 10-50 | Internes Team | 4-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | Kano Matrix, Feature Classes, Priority Themes | Persona Profiles, Needs Summary, Scenario Notes | Empathy Map, Assumptions List, Research Gaps |
Tagsno overlap | SynthesisQualitativeRoot cause | SatisfactionPrioritizationCustomer | ResearchCustomerSynthesis | SynthesisQualitativeWorkshop |



