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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
LowMediumHighHigh
Timedifferent
45–90 min1-2 Tage2-6 h2-6 h
Participantsdifferent
3-1010-503-83-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Theme clusters, Insight statements, Opportunity areasKano Matrix, Feature Classes, Priority ThemesCurrent Reality Tree, Core Problems, Intervention IdeasEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
SynthesisQualitativeRoot cause
SatisfactionPrioritizationCustomer
Systems thinkingRoot causeConstraintsCausality
CausalityIncidentRoot causeTimeline
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