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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowMediumLowHigh
Timedifferent
45–90 min1-2 Tage30-60 min2-6 h
Participantsdifferent
3-1010-501-53-10
Formatdifferent
WorkshopWorkshop + asyncAsyncWorkshop
Outputdifferent
Theme clusters, Insight statements, Opportunity areasKano Matrix, Feature Classes, Priority ThemesABC Classification, Focus Rules, Control ListFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
SynthesisQualitativeRoot cause
SatisfactionPrioritizationCustomer
PrioritizationOperationsPortfolio
RiskQualityOperationsRoot cause
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