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| Criterion |  UX Research Affinity Diagramming |  UX Research Customer Journey Mapping |  Architecture arc42 |  Architecture Architecture Communication Canvas |
|---|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. |
Complexitydifferent | Low | Medium | Low | Medium |
Timedifferent | 45–90 min | 2-4 h | 1-2 Tage | 60-120 min |
Participantsdifferent | 3-10 | 4-10 | 1-4 | 2-8 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | Journey Map, Pain-point List, Opportunity Backlog | Architecture Document, Context View, Runtime View, Deployment View | Communication Canvas, Stakeholder Messages, Architecture Communication Plan |
Tagsno overlap | SynthesisQualitativeRoot cause | JourneyServiceService design | ArchitectureDocumentationCommunication | ArchitectureCommunicationStakeholdersCanvas |