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| Criterion | ![]() UX Research Affinity Diagramming | ![]() Engineering Goal Question Metric | ![]() UX Research Empathy Mapping | ![]() UX Research HEART Framework |
|---|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitydifferent | Low | Medium | Low | Medium |
Timedifferent | 45–90 min | 90-180 min | 30–60 min | 120 min initial, dann laufend |
Participantsdifferent | 3-10 | 3-6 | 4-8 | 3-6 |
Formatdifferent | Workshop | Workshop | Workshop | Workshop + async |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | GQM Table, Metric Profiles | Empathy Map, Assumptions List, Research Gaps | HEART-GSM Table, Dashboard |
Tagsno overlap | SynthesisQualitativeRoot cause | MetricsMeasurementEngineeringAlignment | SynthesisQualitativeWorkshop | MetricsUX researchMeasurementSatisfaction |



