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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.
Complexitydifferent
LowMediumLowMedium
Timedifferent
45–90 min90-180 min30–60 min120 min initial, dann laufend
Participantsdifferent
3-103-64-83-6
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Theme clusters, Insight statements, Opportunity areasGQM Table, Metric ProfilesEmpathy Map, Assumptions List, Research GapsHEART-GSM Table, Dashboard
Tagsno overlap
SynthesisQualitativeRoot cause
MetricsMeasurementEngineeringAlignment
SynthesisQualitativeWorkshop
MetricsUX researchMeasurementSatisfaction
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