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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
LowLowHighHigh
Timedifferent
45–90 min30–60 minMehrere Tage bis Wochen2-6 h
Participantsdifferent
3-104-82-63-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Theme clusters, Insight statements, Opportunity areasEmpathy Map, Assumptions List, Research GapsMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
SynthesisQualitativeRoot cause
SynthesisQualitativeWorkshop
Root causeSafetySystemicIncident
CausalityIncidentRoot causeTimeline
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