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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.
Complexitydifferent
LowHighMediumMedium
Timedifferent
45–90 min1 Tag bis mehrere Wochen30-60 min je Interview1-3 Tage
Participantsdifferent
3-104-105-12 InterviewsInternes Team
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Theme clusters, Insight statements, Opportunity areasProblem Statement, Prototype, Test LearningsInterview Notes, Opportunity Themes, Customer QuotesPersona Profiles, Needs Summary, Scenario Notes
Tagsno overlap
SynthesisQualitativeRoot cause
InnovationPrototypeResearch
DiscoveryInterviewsOpportunityCustomer
ResearchCustomerSynthesis
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