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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowHighHighMedium
Timedifferent
45–90 min1-4 Wochen2-8 h45-90 min
Participantsdifferent
3-106-30 Experten2-82-5
Formatdifferent
WorkshopAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Theme clusters, Insight statements, Opportunity areasExpert Forecast, Consensus Range, Assumption NotesProblem Analysis, Decision Analysis, Risk PlanA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
SynthesisQualitativeRoot cause
ForecastingExpertsDecisionStrategy
Problem solvingRoot causeDecisionOperations
LeanProblem solvingCoachingOperations
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