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| Criterion | ![]() UX Research Affinity Diagramming | ![]() Facilitation Consensus Workshop | ![]() Operations 5 Whys | ![]() UX Research Empathy Mapping |
|---|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. |
Complexitydifferent | Low | Medium | Low | Low |
Timedifferent | 45–90 min | 1-3 h | 15-30 min | 30–60 min |
Participantsdifferent | 3-10 | 5-30 | 2-6 | 4-8 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | Consensus Clusters, Theme Titles, Priority Areas | Root cause notes, Countermeasures | Empathy Map, Assumptions List, Research Gaps |
Tagsno overlap | SynthesisQualitativeRoot cause | FacilitationConsensusWorkshopAlignment | Root causeIncidentLeanProblem solving | SynthesisQualitativeWorkshop |



