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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.
Complexitydifferent
LowMediumLowMedium
Timedifferent
45–90 min1-2 h30–60 min per interview30-60 min je Interview
Participantsdifferent
3-101-81 participant per interview5-12 Interviews
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Theme clusters, Insight statements, Opportunity areasConcept Map, Relationship Labels, Knowledge GapsInterview Notes, Themes, Insight SummaryInterview Notes, Opportunity Themes, Customer Quotes
Tagsno overlap
SynthesisQualitativeRoot cause
KnowledgeConceptsMappingSensemaking
QualitativeResearchCustomerDiscovery
DiscoveryInterviewsOpportunityCustomer
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