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| Criterion | ![]() UX Research Affinity Diagramming | ![]() Operations Causal Factor Analysis | ![]() Operations 5 Whys | ![]() Operations A3 Problem Solving |
|---|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. |
Complexitydifferent | Low | High | Low | Medium |
Timedifferent | 45–90 min | 2-6 h | 15-30 min | 45-90 min |
Participantsdifferent | 3-10 | 3-10 | 2-6 | 2-5 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions | Root cause notes, Countermeasures | A3 Report, Action Plan, Root Cause Analysis |
Tagsno overlap | SynthesisQualitativeRoot cause | CausalityIncidentRoot causeTimeline | Root causeIncidentLeanProblem solving | LeanProblem solvingCoachingOperations |



