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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
LowMediumHighLow
Timedifferent
45–90 min45-90 min2-8 h60-90 min
Participantsdifferent
3-102-52-84-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Theme clusters, Insight statements, Opportunity areasA3 Report, Action Plan, Root Cause AnalysisProblem Analysis, Decision Analysis, Risk PlanProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
SynthesisQualitativeRoot cause
LeanProblem solvingCoachingOperations
Problem solvingRoot causeDecisionOperations
FacilitationDecisionProblem solvingWorkshop
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