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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowLowMediumHigh
Timedifferent
20-45 min30-60 min1-3 h2-6 h
Participantsdifferent
1-82-82-83-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesFishbone Diagram, Cause Categories, Investigation BacklogCause Tree, Evidence Notes, CountermeasuresFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
ResponsibilityLeadershipTeam
Root causeQualityOperations
Root causeTreeIncidentQuality
RiskQualityOperationsRoot cause
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