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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowLowHighHigh
Timedifferent
20-45 min30-60 min2-6 h2-6 h
Participantsdifferent
1-82-83-103-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesFishbone Diagram, Cause Categories, Investigation BacklogEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
ResponsibilityLeadershipTeam
Root causeQualityOperations
CausalityIncidentRoot causeTimeline
RiskQualityOperationsRoot cause
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