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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
LowLowLowHigh
Timedifferent
20-45 min15-30 min30-60 min1-6 Wochen
Participantsdifferent
1-82-62-104-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesRoot cause notes, CountermeasuresIceberg Worksheet, Pattern Notes, Intervention Ideas8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
ResponsibilityLeadershipTeam
Root causeIncidentLeanProblem solving
Systems thinkingRoot causePatterns
QualityProblem solvingRoot cause
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