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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
LowLowHighHigh
Timedifferent
20-45 min15-30 min2-6 h1-6 Wochen
Participantsdifferent
1-82-63-104-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesRoot cause notes, CountermeasuresEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
ResponsibilityLeadershipTeam
Root causeIncidentLeanProblem solving
CausalityIncidentRoot causeTimeline
QualityProblem solvingRoot cause
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