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Criterion
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Purposedifferent
With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.
Complexitydifferent
LowMediumLowLow
Timedifferent
30-60 min1-2 Tage30-120 min20-45 min
Participantsdifferent
1-5Based on research question2-6Based on research question
Formatdifferent
AsyncAsyncWorkshopWorkshop + async
Outputdifferent
ABC Classification, Focus Rules, Control ListFindability Metrics, Path Analysis, Revised IAObservation Notes, Improvement IdeasContent groups, Label set, IA hypotheses
Tagsno overlap
PrioritizationOperationsPortfolio
Information architectureNavigationFindability
LeanObservationProcessOperations
Information architectureNavigationStructure
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