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Criterion
Paper illustration for ABC Analysis
Operations
ABC Analysis
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration for 3-Circle Venn Diagram
Facilitation
3-Circle Venn Diagram
Purposedifferent
With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When three perspectives matter at the same time, a Three-Circle Venn Diagram shows the overlaps and remainders precisely. It makes visible where shared effect arises and where only a partial perspective applies.
Complexitydifferent
LowHighMediumLow
Timedifferent
30-60 min0.5-2 Tage1-2 h15-45 min
Participantsdifferent
1-56-124-122-8
Formatdifferent
AsyncWorkshopWorkshopWorkshop + async
Outputdifferent
ABC Classification, Focus Rules, Control ListService Blueprint, Fail Points, Ownership MapAlignment Map, Open Issues, Decision QuestionsVenn Diagram, Overlap Notes, Differentiators
Tagsno overlap
PrioritizationOperationsPortfolio
Service designOperationsJourneyBlueprint
AlignmentStakeholdersStrategyFacilitation
ComparisonFacilitationAlignment
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