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Criterion
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30-60 min1-3 Wochen1-4 h30-60 min
Participantsdifferent
1-55-12 Interviews3-82-8
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
ABC Classification, Focus Rules, Control ListJob Stories, Outcome Statements, Opportunity ListProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
PrioritizationOperationsPortfolio
CustomerOutcomesNeeds
Root causeProblem solvingQualityIncident
Root causeQualityOperations
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