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| Criterion |  Operations ABC Analysis |  UX Research Empathy Mapping |  Product Discovery Kano Model |  UX Research Affinity Diagramming |
|---|---|---|---|---|
Purposedifferent | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. |
Complexitydifferent | Low | Low | Medium | Low |
Timedifferent | 30-60 min | 30–60 min | 1-2 Tage | 45–90 min |
Participantsdifferent | 1-5 | 4-8 | 10-50 | 3-10 |
Formatdifferent | Async | Workshop | Workshop + async | Workshop |
Outputdifferent | ABC Classification, Focus Rules, Control List | Empathy Map, Assumptions List, Research Gaps | Kano Matrix, Feature Classes, Priority Themes | Theme clusters, Insight statements, Opportunity areas |
Tagsno overlap | PrioritizationOperationsPortfolio | SynthesisQualitativeWorkshop | SatisfactionPrioritizationCustomer | SynthesisQualitativeRoot cause |