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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Paper illustration for TRIZ
Innovation
TRIZ
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.For technical contradictions or trade-offs, the method looks for solutions that resolve opposing requirements at the same time. It translates limits into an explicit picture of conflict that becomes workable. This produces not just compromises but more elegant principles.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
45-90 min1-2 h je Session1-4 h60-120 min
Participantsdifferent
2-5Based on research question2-82-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisUsability Issues, Severity List, RecommendationsContradiction Statement, Inventive Principles, Solution ConceptsContradiction Statement, Abstraction Notes, Solution Principles, Concept Ideas
Tagsno overlap
LeanProblem solvingCoachingOperations
ValidationUXPrototype
InnovationProblem solvingContradictionsCreativity
ContradictionsInnovationProblem solving
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