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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Runbook workspace showing the question, observations, and next decision.
Operations
Runbook
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumLowLowLow
Timedifferent
45-90 min20-60 min30-60 min15-30 min
Participantsdifferent
2-51-42-82-6
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisRunbook, Checklist, Escalation PathFishbone Diagram, Cause Categories, Investigation BacklogRoot cause notes, Countermeasures
Tagsno overlap
LeanProblem solvingCoachingOperations
OperationsReliabilityDocumentation
Root causeQualityOperations
Root causeIncidentLeanProblem solving
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