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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumHighHighHigh
Timedifferent
45-90 min2-8 h90-180 min1-6 Wochen
Participantsdifferent
2-52-83-84-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisProblem Analysis, Decision Analysis, Risk PlanCoD Table, Prioritization Sequence8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
LeanProblem solvingCoachingOperations
Problem solvingRoot causeDecisionOperations
PrioritizationDeliveryEconomicsDecision
QualityProblem solvingRoot cause
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