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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Intervention Mapping.
Systems Thinking
Intervention Mapping
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.Intervention Mapping translates a need for change into a planned, evaluable program. The method connects target group, determinants, actions, and measurement into a traceable chain.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumHighLowLow
Timedifferent
45-90 min1-5 Tage30-60 min15-30 min
Participantsdifferent
2-54-122-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisLogic Model, Change Objectives, Intervention Components, Evaluation PlanFishbone Diagram, Cause Categories, Investigation BacklogRoot cause notes, Countermeasures
Tagsno overlap
LeanProblem solvingCoachingOperations
ChangeSystems thinkingCapability
Root causeQualityOperations
Root causeIncidentLeanProblem solving
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