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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumLowLowHigh
Timedifferent
45-90 min30-60 min30-60 min2-6 h
Participantsdifferent
2-52-102-83-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisIceberg Worksheet, Pattern Notes, Intervention IdeasFishbone Diagram, Cause Categories, Investigation BacklogFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
LeanProblem solvingCoachingOperations
Systems thinkingRoot causePatterns
Root causeQualityOperations
RiskQualityOperationsRoot cause
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