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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumLowHighHigh
Timedifferent
45-90 min30-120 min1-6 Wochen2-8 h
Participantsdifferent
2-52-64-102-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisObservation Notes, Improvement Ideas8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
LeanProblem solvingCoachingOperations
LeanObservationProcessOperations
QualityProblem solvingRoot cause
Problem solvingRoot causeDecisionOperations
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