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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLowLow
Timedifferent
45-90 min1-3 h30-60 min15-30 min
Participantsdifferent
2-52-82-62-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisGap Matrix, Action Plan, Risk NotesCounter Metric List, Guardrail DefinitionsRoot cause notes, Countermeasures
Tagsno overlap
LeanProblem solvingCoachingOperations
StrategyAnalysisPlanning
MetricsMeasurementStrategyExperiments
Root causeIncidentLeanProblem solving
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