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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
MediumLowLowLow
Timedifferent
45-90 min30–60 min60-90 min45–90 min
Participantsdifferent
2-54-84-103-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisEmpathy Map, Assumptions List, Research GapsProblem Cluster, Prioritized Challenge, ExperimentTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
LeanProblem solvingCoachingOperations
SynthesisQualitativeWorkshop
FacilitationDecisionProblem solvingWorkshop
SynthesisQualitativeRoot cause
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