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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
45-90 min1-4 Wochen90-180 min initial, dann laufend90-180 min
Participantsdifferent
2-56-30 Experten3-83-6
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisExpert Forecast, Consensus Range, Assumption NotesKPI Tree, Owner ListGQM Table, Metric Profiles
Tagsno overlap
LeanProblem solvingCoachingOperations
ForecastingExpertsDecisionStrategy
MetricsStrategyAlignmentMeasurement
MetricsMeasurementEngineeringAlignment
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