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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumHighLowLow
Timedifferent
45-90 min1-4 Wochen30-60 min15-30 min
Participantsdifferent
2-56-30 Experten2-82-6
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisExpert Forecast, Consensus Range, Assumption NotesFishbone Diagram, Cause Categories, Investigation BacklogRoot cause notes, Countermeasures
Tagsno overlap
LeanProblem solvingCoachingOperations
ForecastingExpertsDecisionStrategy
Root causeQualityOperations
Root causeIncidentLeanProblem solving
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