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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Troika Consulting.
Facilitation
Troika Consulting
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.When someone needs to sort out a concrete work problem, Troika Consulting offers fast peer consulting with a tight focus. The method brings perspectives together without taking responsibility out of the person's hands.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
MediumMediumLowLow
Timedifferent
45-90 min30-90 min30-45 min20-45 min
Participantsdifferent
2-53-123-303-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisPostmortem Doc, Action Items, TimelineAdvice Notes, Next Actions, Peer InsightsLessons learned, Action items, Event summary
Tagsno overlap
LeanProblem solvingCoachingOperations
Site Reliability EngineeringIncidentLearningReliability
FacilitationCoachingLearning
LearningOperationsImprovement
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