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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.With unclear responsibilities across several roles or areas, the method creates unambiguous accountability logic. It reduces friction because decision, execution, contribution, and information become separately visible.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
MediumLowLowLow
Timedifferent
45-90 min20-45 min45-90 min30-60 min
Participantsdifferent
2-51-82-82-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisOwnership Reflection, Action Commitment, Coaching NotesRACI Matrix, Responsibility Map, Decision NotesDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
LeanProblem solvingCoachingOperations
ResponsibilityLeadershipTeam
RolesResponsibilityGovernanceOperations
DecisionRolesGovernanceAlignment
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