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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Value Stream Mapping workspace showing the question, observations, and next decision.
Delivery
Value Stream Mapping
Paper illustration for Communication Plan
Delivery
Communication Plan
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When delivery work dissolves into wait times, handoffs, and hidden effort, Value Stream Mapping makes the actual flow visible. The method exposes bottlenecks, idle time, and feedback loops so lead time and improvement levers become tangible.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
HighMediumLowMedium
Timedifferent
1-6 Wochen1-3 h45-90 min45-90 min
Participantsdifferent
4-104-102-62-5
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanCurrent-state map, Future-state map, Bottleneck listCommunication Plan, Channel Matrix, Message CadenceA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
QualityProblem solvingRoot cause
LeanFlowWasteDelivery
CommunicationStakeholdersDeliveryPlanning
LeanProblem solvingCoachingOperations
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