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| Criterion |  Operations 8D Problem Solving |  UX Research Usability Testing |  Operations Failure Mode and Effects Analysis |  Operations Root Cause Analysis |
|---|---|---|---|---|
Purposedifferent | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. |
Complexitydifferent | High | Medium | High | Medium |
Timedifferent | 1-6 Wochen | 1-2 h je Session | 2-6 h | 1-4 h |
Participantsdifferent | 4-10 | Based on research question | 3-10 | 3-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Usability Issues, Severity List, Recommendations | FMEA Table, Risk Priority, Mitigation Actions | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan |
Tagsno overlap | QualityProblem solvingRoot cause | ValidationUXPrototype | RiskQualityOperationsRoot cause | Root causeProblem solvingQualityIncident |