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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of Team Topologies Interaction Modes with its method-specific working model.
Team Design
Team Topologies Interaction Modes
Paper illustration for Team Charter.
Facilitation
Team Charter
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements.When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
HighMediumMediumLow
Timedifferent
1-6 WochenHalf day2-4 h45-90 min
Participantsdifferent
4-10Team-Leads plus Architecture3-123-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanInteraction Heat Map, Agreements per PairTeam Charter, Working Norms, Role NotesExpectation Map, Alignment Notes, Agreements
Tagsno overlap
QualityProblem solvingRoot cause
TeamAlignmentCollaborationOrganization
TeamAlignmentCollaboration
AlignmentStakeholdersTeam
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